![]() ![]() It can have advantages for people at work and in their private lives. Remote computer access can allow employees to continue doing their jobs away from their physical workplace, which can help keep businesses running. With the 2020 outbreak of the novel coronavirus, remote computer access has taken on increased importance. This helps enable an employee who is working from home, for instance, to work effectively. Remote computer access allows an employee to access a computer desktop and its files from a remote location. Users can then accept the remote assistance request.Remote computer access is the ability to access another computer or network that isn’t in your physical presence. A notification also appears when the app opens. When you start a remote session, users see a notification flag on the Company Portal app icon on their device. When finished, close the TeamViewer window. For full details of what you can do, see the TeamViewer community page (opens TeamViewer's web site). In TeamViewer, you can complete a range of actions on the device, including taking control of the device. After Intune connects to the TeamViewer service, you'll see some information about the device.From the list, select the device that you want to remotely administer > New Remote Assistance Session.In the the Microsoft Endpoint Manager admin center.Enter your TeamViewer license credentials, and then Sign In.Īfter the connector is configured, you're ready to remotely administer a device. A web page opens to the TeamViewer site.Select Log in to TeamViewer to authorize.Select Connect, and accept the license agreement.Select Tenant administration > Connectors and tokens > TeamViewer Connector.Sign in to the Microsoft Endpoint Manager admin center. ![]() To provide remote assistance to devices, configure the Intune TeamViewer connector using the following steps: TeamViewer is not supported on GCC High environments. ![]()
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